INVOLVING PATIENTS AND FAMILIES IN CARE INCREASES SAFETY
The Agency for Healthcare Research and Quality (AHRQ) released the results of a study that shows that involving patients and families in care results in more accurate care and happier patients. And it's not as hard as providers think. Patients and providers tend to have different ideas about what quality care means; patients tend to think quality is limited to lack of errors, and how easy it is to talk to the provider. Providers believe they are in control of errors, and, therefore, there is not enough emphasis on system processes.
A CLNC can review
your case and reveal the healthcare processes that have contributed to your client's case.